Returns & Exchanges
At Free Shipping, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy on all eligible items. If your order isn't perfect, we make it simple to send it back for a full refund or a replacement.
Initiate Your Request
Log into your account portal or visit our Returns Center to enter your order number and email address to start the process.
Print Your Label
Once your return is approved, we will email you a prepaid shipping label that you can print at home for convenient drop-off.
Package Your Items
Place the items in their original packaging with all tags attached to ensure they are protected during transit back to our warehouse.
Receive Your Refund
After our team inspects the returned goods, we will issue a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing